General GUI agents
They can see a screen.
Useful for clicks and browser tasks, but they do not understand your PSA, client evidence, compliance obligations, SLA risk, or ticket closeout rules.
Powered by Nova Vision GUI intelligence + Deep MSP Expertise
AI AgentsThat See ScreensAnd Fix Tickets
The only AI service desk agent with real screen understanding and built-for-MSP workflows. Nova combines human-like GUI control with ticketing, evidence, compliance, approvals, and escalation logic your technicians can trust.
Early access approval required / human-like screen control / MSP-native intelligence
SOC 2 ready controlsTenant isolationAudit receiptsSecure approvals
Live visual agent console
Resolving live
Visual grounding
Screenshot reasoning attached to ticket #2841
01Screenshot parsed
02Target grounded
03Safe click planned
04Evidence attached
Work item 01 / 00:18 ago
Printer offline
Screen grounded, spooler evidence collected, safe repair queued
Work item 02 / 01:42 ago
VPN access failure
Portal screenshot read, error state matched to KB and ticket history
Work item 03 / 03:05 ago
New hire setup
Browser task grounded, onboarding checklist attached, owner notified
70%+
target FTR
150
free tickets
$0
forever
Trusted by MSPs
Built for operators comparing Thread, SuperOps, Atera, and the next wave of AI service desks, but who want a free path to proof first.
Northstar MSPBlueLine ITHarborDeskVectorOpsIronPeak
70%+
target first-touch resolution for repeatable tickets
Vision
screen-grounded browser and desktop work
150
free tickets monthly on Nova Solo
$0
forever entry point, no credit card
Trusted by MSPs
Proof beats promises.
A service desk agent has to earn trust: fewer repetitive touches, cleaner evidence, and human fallback when automation should stop.
MH
Marcus H.
MSP Owner, 14 techs
"Nova Solo let us test real tickets before budget approval. That matters when every service desk tool wants a contract first."
DR
Dana R.
Service Desk Director
"The difference is receipts. We can see the request, evidence, suggested action, approval state, and human handoff in one flow."
ES
Eli S.
Founder, regional MSP
"Stack8 feels like the practical alternative to expensive AI service desks: start free, prove it, then scale when the queue moves."
Why Stack8 Nova is different
Screen intelligence is only half the job.
General agents can click. Stack8 Nova can click with context: the ticket, the client, the device, the SLA, the approval policy, the evidence ledger, and the compliance trail. That is the hybrid advantage MSP owners can actually deploy.
Stack8 Nova
Nova sees the screen and knows the MSP workflow.
Nova Vision GUI intelligence is routed through Stack8 WorkOrders, policy, approvals, ticketing, evidence ledger, verification, and escalation.
Operator trust
Every action leaves receipts.
Nova records what it saw, what it clicked, what evidence changed, what policy allowed it, and why a human was or was not needed.
GUI
precise screen actions
Ticket
status + comments + closeout
Evidence
receipts before and after
Policy
tenant guardrails + approvals
The MSP problem
The queue still owns the day.
Modern AI service desk tools made the category feel simple. Stack8 makes it affordable to prove, operationally useful, and built around evidence from day one, without forcing a big spend before the first win.
01
Technicians are buried in repetitive L1 work.
02
After-hours requests still drag owners back into the queue.
03
Service desk cost keeps rising while clients expect instant answers.
Agent layer
Nova Solo is the first agent on shift.
It is not a chatbot demo. It is the first Stack8 workflow for tickets, knowledge, evidence, dispatch, and MSP owner visibility.
AGENT / NOVA
Human-like screen control
Nova can use visual grounding for browser and desktop work, then stop at the guardrails.
PLAN / SOLO
Free tier with real room
1 Nova Agent, 150 tickets per month, 3 technicians, and 3 client organizations.
MEMORY / KB
MSP-native intelligence
Connect client notes, runbooks, credentials workflows, ticket history, and approvals.
STACK / MSP
PSA and RMM friendly
Normalize intake and evidence without forcing a rip-and-replace service desk migration.
How it works
Start free. Prove it. Scale it.
The onboarding path is short because MSP owners do not need another implementation project just to find out whether the agent can help.
- 01Create a Stack8 workspace
- 02Invite the first technicians
- 03Install Nova and connect intake
- 04Review evidence, ROI, and scale
Pricing path
Start free. Scale after proof.
Nova Solo stays visually and commercially obvious: MSPs get a real AI technician first, then upgrade when ticket volume and evidence justify it.
Hero free tier
Free entry
Nova Solo
$0forever
For MSP owners who want Nova proving value on real ticket work before buying anything.
- 1 Nova Agent
- 150 tickets per month
- 3 technicians
- 3 client organizations
- Basic AI service desk skills
- Watermarked reports
- Secure approval gates
- Human fallback
First paid rollout
Starter
Usagebased
For MSPs ready to move beyond proof-of-value and put Nova into daily queue work.
- More Nova agents
- Higher ticket volume
- Clean reports
- Service desk core
- Basic PSA sync
- Owner usage dashboard
Team scale
Growth
CustomMSP plan
For operators scaling Stack8 across clients, technicians, automations, and evidence.
- Multi-client automation
- Advanced Ethan workflows
- Knowledge base expansion
- Compliance evidence
- Budget controls
- Priority onboarding
Controlled deployment
Enterprise
Customprivate path
For larger MSPs that need tighter governance, private deployment, and deeper controls.
- Tenant guardrails
- Custom integrations
- Advanced audit export
- Security review support
- Deployment assistance
- Executive reporting
2-minute demo
Show the queue moving before the paid conversation.
Create a request, watch Nova triage it, attach evidence, update the ticket, and leave the MSP owner with a clean reason to trust the agent.
Launch Nova Solo
Put Nova on the queue before you buy.
Let the free tier earn the next conversation. If Nova moves tickets, shows receipts, and protects your team from repetitive work, then scale Stack8 with confidence.
No credit card$0 forever150 tickets monthlyApproval-first repairs